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Your questions and feedback are important to us. Whether you're inquiring about memberships, our training programs, facility details, or have specific requests, our team is ready to provide you with the assistance you need.
FREQUENTLY ASKED QUESTIONS
Find answers to common questions about our facility, membership details, and more. If you can’t find your question here, reach out to us directly.
Can I bring guests to the training center?
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Members may bring one named guest per day to ACTC subject to our member / guest policy and availability. Please check our member guidelines or contact us for more details.
What are the criteria for becoming a member?
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Membership is open to individuals who demonstrate a high level of responsibility, passion for firearms training, and commitment to safety. We look for members who are eager to learn and contribute positively to our community.
Do you offer Corporate Memberships?
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Yes, please contact us for details. We would be happy to go over corporate rates.
Do you offer out of state memberships?
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Yes, please contact us for details. We would be happy to go over out of state rates.
Do you offer day passes?
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No, we do not. We do have Open Range Days that you may see on our events calendar that you can register for.
Do you have to be a member of ACTC in order to take a training course with a hosted training or event?
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No, you do not. Any offered training or event will have access for its participants.
Can I visit the facility before applying for membership?
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Yes, we encourage potential members to visit our facility by appointment. This allows you to get a feel for the environment and the community at Arrow Concepts. Please contact us to schedule your visit.
How long does the membership process take?
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The review process for membership applications typically takes up to 24 to 48 hours. We take the time to ensure all potential members meet our criteria to maintain the quality and safety of our community.
Is training at Arrow Concepts suitable for beginners?
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Absolutely. We offer training programs for all skill levels, from beginners to advanced practitioners. Our instructors are experienced in tailoring training to suit individual needs and goals.
What happens if I need to cancel my membership?
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We understand that circumstances can change. If you need to cancel your membership, please review our cancellation policy in the membership agreement or contact us directly for assistance.
How often are training events held at Arrow Concepts?
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We host a variety of training events throughout the year. Members have access to a calendar of events and can choose to participate in as many as they like, based on their interests and training goals.
Do we have to fill out a waiver to participate at ACTC?
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Yes, ALL members, guests, & participants MUST fill out our waiver in order to enter the facility.